Privacy Policy

1. Who this policy covers

This policy covers three types of people who interact with FoodFund:

• Visitors — anyone who browses foodfund.com without donating or signing up
• Donors — anyone who makes a donation through the platform
• Creators — content creators who apply for and maintain a FoodFund creator account

2. What we collect and why

From visitors

We do not require you to provide any personal information to browse the site. We do not use analytics services, ad networks, or third-party tracking scripts. The only data collected automatically is standard web server log data (IP address, browser type, pages visited, timestamp) retained briefly for security and error monitoring. This data is not linked to any individual identity.

From donors

When you make a donation we collect:

• Email address — required only for campaign donations where a coupon reward is issued. Optional for standard donations. Used to send your receipt and, for campaigns, your reward coupon. Never used for marketing without your consent.
• Payment information — your card or payment method details are processed entirely by Stripe, Inc. FoodFund never sees, stores, or has access to your full card number. We receive only a transaction ID and a partial card description (e.g. “Visa ending 4242”) for receipt purposes.
• Donation amount and timestamp — stored in our database to generate receipts, run the meal counter, and compile disbursement records for our food bank partners.

From creators

When you apply to become a creator or maintain a creator account we collect:

• Name, email, and phone number — used for account management, payout notifications, 1099 tax documents, and time-sensitive communications. Not shared with third parties or used for advertising.
• Social media handles and profile URLs — displayed publicly on your creator page as you configure them.
• Payout information — your PayPal email or bank account details, stored securely and used only to issue your revenue share payments.
• Tax information — last four digits of your SSN or EIN for IRS 1099-NEC compliance if your earnings reach $600 in a calendar year. Full W-9 information is collected separately and stored securely when required.
• Agreement acceptance record — timestamp and IP address of your Creator Agreement acceptance, retained as a legal record.

3. Cookies

FoodFund uses only first-party cookies. We do not use advertising cookies, cross-site tracking, or third-party analytics. Here are every cookie we set:

You can manage or delete cookies at any time through your browser settings. Deleting essential cookies may affect site functionality such as login persistence and referral attribution. To change your consent choice, clear the ff_cookie_consent cookie and reload any page.

4. How we use your information

We use the information we collect to:

• Process donations and route funds to partner food banks
• Send donation receipts and campaign reward coupons
• Operate the live meal counter and creator impact dashboards
• Attribute donations to the correct creator for revenue share purposes
• Issue creator payouts and required tax documents (1099-NEC)
• Comply with legal obligations including IRS reporting requirements
• Detect and prevent fraud and abuse
• Respond to your questions and support requests

We do not sell your personal information. We do not use your information for targeted advertising. We do not share your information with data brokers.

5. Who we share your information with

We share your information only in the following limited circumstances:

• Stripe, Inc. — our payment processor. Stripe processes all card transactions and is subject to their own Privacy Policy. We share only what Stripe requires to process your payment.
• Partner food banks — we share aggregated donation totals and meal counts with our food bank partners for disbursement and reporting purposes. We do not share individual donor names or contact information with food banks unless you explicitly opt in.
• Legal requirements — we may disclose information if required by law, subpoena, or other legal process, or to protect the rights, property, or safety of FoodFund, our users, or the public.

6. How long we keep your information

We retain personal information only as long as necessary for the purposes described in this policy:

• Donation records — retained for 7 years to comply with IRS record-keeping requirements for charitable contributions
• Creator account data — retained for the life of the account plus 7 years after closure for tax compliance
• Creator agreement records — retained indefinitely as a legal record of contractual acceptance
• Email addresses (donors) — retained until you request deletion, subject to legal hold requirements
• Server logs — retained for 90 days then deleted

7. Security

FoodFund uses industry-standard security measures to protect your information, including TLS encryption for all data in transit, hashed storage of creator passwords, and access controls limiting who within FoodFund can view personal data. Payment processing is handled entirely by Stripe and is PCI-DSS compliant. No security system is impenetrable. If we become aware of a breach affecting your personal information we will notify you as required by applicable law.

8. Your rights

Depending on where you live, you may have the following rights regarding your personal information:

• Access — request a copy of the personal information we hold about you
• Correction — request that we correct inaccurate information
• Deletion — request that we delete your personal information, subject to legal retention requirements
• Opt out of communications — unsubscribe from any emails we send

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to opt out of the “sale” of personal information. FoodFund does not sell personal information. To exercise any of these rights, contact us at privacy@foodfund.com.

9. Children

FoodFund is not directed at children under 13 and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, contact us at privacy@foodfund.com and we will delete it promptly.

10. Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised date. For material changes we will notify registered creators by email at least 14 days before the change takes effect. Continued use of the platform after that date constitutes acceptance of the updated policy.

11. Contact

For privacy questions, requests, or concerns:

Email: privacy@foodfund.com
Mail: FoodFund Inc., Attn: Privacy, Los Angeles, CA
Response time: We respond to all privacy requests within 30 days.

Legal notice: This Privacy Policy has been prepared to reflect FoodFund’s current data practices. It has not been reviewed by outside counsel as of the date shown above. FoodFund recommends having this policy reviewed by a qualified privacy attorney before launching commercial operations, particularly with respect to CCPA compliance and any applicable state privacy laws.